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Our Mission
Phillips is an intensely customer driven, multifaceted organization that has provided over 65 years of quality service to Central Pennsylvania clients. We pride ourselves on finding the best way possible to work with each of our customers through our three main companies: Office Furniture, Office Supplies and Document Management. Our mission is to provide total customer satisfaction by delivering service that exceeds expectations. We have established core principles and values to guide us in our efforts to achieve our goals.
Principles
1. INTEGRITY
The foundation of customer and employee relationships at The Phillips Group is trust. We will never do anything to compromise our reputation. 2. RESPECT
The Phillips Group functions in an environment free of sexual harassment and discrimination. People are only judged on ability and contribution.
3. FREEDOM
The Phillips Group believes in the individual rights of people to work where they want and does not limit opportunity in any way. Employees are encouraged to seek any position in the company for which they are qualified.
4. OPENNESS
We encourage the exchange of ideas, thoughts, and criticism from customers and co-workers for the purpose of improvement.
5. PERPETUAL IMPROVEMENT
The Phillips Group continually strives to improve every aspect of its operation for the purpose of enhancing our value to customers and securing the company’s future. 6. COMMUNITY SUPPORT
The Phillips Group and its employees share a responsibility to support the communities where we live and work through a variety of civic organizations.
VALUES (Statement of Purpose)
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1. Help Employees to Work More Effectively
Our purpose is to support our employees by providing products, ideas, and solutions for the office or wherever people work.
2. Offer Flexibility
The Phillips Group provides products and solutions that are customized to fulfill our customers needs. Our company is constantly evolving to keep pace with the marketplace.
3. Solve Problems
At The Phillips Group we pride ourselves on the ability to learn our customer’s businesses and understand their needs. We offer cost effective answers to their problems and issues.
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