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Education & Training
- 51 service technicians with 754 combined years of experience
- Average tenure of our service technicians is 11 years
- Invested over 4,785 man hours of service training last year
- In total, Phillips invested over $100,000 in continuing education for our service department last year
- 35 Factory Certified technicians for our color solutions
- Internal staff training facility
Parts Inventory
- Each technician carries over $750,000 parts inventory in their vehicle
- Main warehouse and parts drop locations inventory over 1.6 million dollars of inventory
- New machine inventory averages around $3 million dollars
Response Time
- Guaranteed response time of 3 hours for emergency service calls for Phillips Capital rental agreements
- Average response time for emergency service calls is under 1 hour
- Average response time for all service calls is under 4 hours
- Next-Day supply delivery
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